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faq

Ask us anything.

No Premiere? Caption one video free in the web studio, then pay as you go. Already edit professionally in Premiere? Pay $14.99 once for unlimited use and free local Whisper transcription. The full answers:

Can I add animated captions to a video online for free?

Yes. Create a Caption Plug account and your first video in the web studio is free. Upload a clip up to 60 seconds, generate word-synced animated captions, edit the transcript, choose a preset and font, add optional censor bleeps, and export the captioned video. You do not need Premiere Pro or another editing app.

What is the difference between the Caption Plug web studio and Premiere Pro plugin?

The web studio runs in a browser for creators who do not have Premiere Pro. Your first video is free, then it uses pay-as-you-go credits. The one-time Premiere Pro plugin is built for professional editors: pay once, generate unlimited captions, transcribe free with the bundled local Whisper model, use 45 caption presets plus 8 title presets, and place output directly on the timeline.

Which Caption Plug version is better for professional editors?

Use the Premiere Pro plugin if you already edit in Premiere. It is more powerful, keeps revisions on the timeline, includes title presets and multiple output modes, and is usually cheaper than buying browser credits at professional volume. The web studio is the accessible option for creators working from a browser or phone without Premiere Pro.

Is the Caption Plug Premiere plugin really a one-time payment?

Yes. One payment for the Premiere Pro plugin. Every caption preset, title preset, font, auto-censor tool, free local Whisper transcription, and all v1.x updates are included. There is no recurring or per-caption fee. The separate web studio is pay as you go after its free first video.

How much does the browser caption studio cost after the free video?

One credit captions one video up to 60 seconds. Credits start at 10 cents per video, with a lower per-video rate in the 200-credit bundle. Editing the transcript, changing styles, and re-exporting the same captioned project do not use another credit. Paid credits do not expire.

Does the web studio work on iPhone, Android, and desktop browsers?

It is designed for current mobile and desktop browsers with modern video support. MP4, MOV, WebM, and M4V files up to 60 seconds are accepted. Browser codec support varies, so an H.264 MP4 or WebM is the safest choice if a phone cannot preview a file.

Does the browser studio add a watermark?

No. Caption Plug exports the captioned video without a Caption Plug watermark. The free first video has the same editor, caption styling, and export controls as a credit-paid video.

Does my video get uploaded to Caption Plug?

In the web studio, the full source video stays on your device. The browser extracts a short mono audio track and sends only that audio for transcription; caption rendering and final export happen on your device. In the Premiere plugin, the default local Whisper model keeps both video and audio on your computer.

Do I need an API key for the Premiere Pro plugin?

No. Caption Plug includes a local Whisper model, so transcription is free, on-device, and available without an API key. OpenAI and Groq integrations are optional if you prefer cloud transcription. The browser studio handles its own transcription and does not ask you for an API key either.

How is Caption Plug different from CapCut or subscription caption tools?

The web studio gives you a focused caption workflow in a browser without requiring CapCut or a full editing app. The Premiere plugin removes the round trip completely: captions land frame-accurately on your existing timeline and the software is a one-time purchase. Pick the studio when you do not have Premiere; pick the plugin when Premiere is already your editor.

Which versions of Premiere Pro does the plugin support?

Adobe Premiere Pro 2020 (v14) or newer on Windows and macOS. Download the installer from your account, click through the preconfigured installer, restart Premiere, then open Window > Extensions > Caption Plug.

Are the captions editable afterwards?

Yes. The web studio lets you fix every transcript word, change timing groups and styling, then re-export the same project for free. The plugin has two output modes: Animated clips for full per-word motion, or Editable text for a native Premiere caption track. Animated clips can be regenerated quickly after transcript changes; native captions remain directly editable in Premiere.

How does automatic caption censoring work?

SFW mode masks profanity and sensitive terms in caption text and can add a 1 kHz bleep over swear and sexual words. It can also mute the original dialogue underneath each bleep. Every transcript word has an Auto, Allow, or Force control, so you can correct false positives and missed words before export.

Will animated captions drift out of sync?

No. Captions use Whisper word-level timestamps. The plugin rasterizes animated output frame by frame against the sequence frame rate, and the web studio renders against the source video's own timing, so there are no hand-built timing keyframes to drift.

Can I use Caption Plug on more than one computer?

Your Premiere plugin license covers you as a person on up to 3 computers you own. That can cover a desktop, laptop, and studio machine. Free an activation slot from your account whenever you switch computers.

Which languages can Caption Plug caption?

Most major languages supported by Whisper. In both products you can leave the spoken language on automatic detection or choose it explicitly. Accuracy still depends on microphone quality, overlapping speech, accents, names, and background music, so review the transcript before export.

Can I use the bundled fonts commercially?

Yes. The 62 bundled caption fonts use SIL OFL or Apache licenses and are safe for monetized and commercial videos. Their licenses ship with the plugin.

What is the refund policy?

The Premiere Pro plugin has a voluntary 14-day refund policy. If it does not fit your setup, email support@captionplug.com from the purchase email within 14 days. Unused browser-studio credit packages can also be refunded within 14 days; credits already used are deducted from the refundable amount.

How do I get the Premiere plugin after paying?

Create an account, pay once through Stripe, and the Windows and macOS installers appear on your account page. Run the installer, open Caption Plug inside Premiere, and sign in with the same account. There are no license keys to copy, and updates install from inside the plugin.

Still wondering something?

Email support@captionplug.com - a human reads it. Or dive into the setup guide and preset wall.